Audible downloaded title file corruped

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To request your Audible data, please click here. If you sign into Audible with a username, please contact us directly using one of the options below. You can request a permanent account closure and data deletion on the Amazon Help page. I am using W I have also tried the W10 Audible App and it also fails. Anyone have any suggestions? Disable any download managers other than the Audible one, obviously , etc.

If you're running a third-party anti-virus or anti-malware application, temporarily disable it. Hi and thank you for your replies.

I was able to get resolution from the 2nd effort of Audible Chat. I'll see if I can find a better way to get Audible files in individual parts, seeing as that may be your only solution for playback on the Nano. At least you have an alternative with iOS devices, but if you prefer the Nano, that won't help you. I only have one book that approachs this length,which is The Stand Complete and Uncut by Stephen King and I've never encountered this issue.

I've listened on both an iPod touch 4th gen, and an iphone 5 and it was smooth sailing all the way through. At least Audible recognizes the issue, and has given some alternatives. It might not be the ideal solution, but it is one way you know it'll work without difficulties, and that's the idea.

I spent a little time on the Audible library page. The button that expands the audiobook to show multiple parts is announced by VoiceOver as an image, called Show Parts. It is not detected as a link or button, but pressing it does work to expand the view. I suspect that Windows screen readers don't like the fact that it's an image and not a proper link or button.

If you can simulate a mouse click on the Show Parts image, that might do the job. Someone who is more proficient in Windows screen readers might be able to help you figure out a workaround for doing this. I am also able to download individual parts using Safari on my iPad, but there's no way to import to the music library from there, so you'll need some way to transfer the downloaded file to your computer.

I am not familiar with transferring data from iOS to a computer, so I can't help much, but I guess something like DropBox would work for this? In the end, this will be a pain, no matter how you slice it. You may be better off just getting the Audible app and downloading the books using it, skipping iTunes altogether. You won't be able to use your Nano, unfortunately, but at least you will be able to listen to the complete book without problems.

I've not had this issue on either my iPod Touch or iPhone. I've dealt with several books that were 1GB or larger in size and none of them have caused the described problems. I can only assume it's something to do with the Nano's processing of these larger files, which is inconvenient. At least Audible knows about it and has suggested workarounds. Thanks for all of the help and research. It seems the alternative methods are going to be the only option unless Apple decides the issue is worth attention.

I find myself wondering if the problem is a hard file size limit, or if there are other factors. I am almost certain that I have listened to some books that are larger than the problematic ones.

One thing, if you haven't experienced this, don't feel safe from it. Read the information from Audible again, this is not a Nano problem, it is an Apple problem.

I tried the affected books on my Nanoo which is 5th gen, a 4th gen Nano, a new Shuffle, an iPad 2, an iPhone 4, an iPhone 5c and an iPhone 5s all with the same results when using the device as the player as opposed to using the Audible app player. The books in question are 'Rogues' and 'Dangerous women' short story anthologies edited by George R.

I cannot recall now if I ran into the same problem with 'Down These Strange Streets' another Martin edited collection that I am pretty sure was longer than the other two and that I seem to recall listening to without the issue. I also listened to a collection that I cannot recall the editor of called 'Tails of Wonder and Imagination', a science fiction fantasy anthology featuring stories about cats which was a very long collection and a large file without any problem. I've listened to epic fantasy books that run well over a day in playback time with no problem, so I find myself wondering if file size alone is the factor.

I just wanted to reiterate this so that those who haven't experienced this know, that it may just be that they don't have any of the affected titles and that the problem can be repeated on even the newest apple devices.

I don't want to make anyone feel paranoid every time they buy a book, I buy what I want without concern just like I did before, I just don't want anyone else to have an experience with the problem and go through what I did trying to figure out what is going on. If you run into the problem, you will know it. The book will stop playing at some point in the latter chapters either in a dead stop or in distorted stuttering and eventually it will act as if you had finished the book normally.

If you attempt to play any of the chapters after the last one that had any normal play time, the same thing will happen. I am glad that there are options. I will likely end up figuring out which books in my library are affected and just waiting to get sighted help to download them all in divided form in enhanced format.

Level 4 just sounds too hollow and thin to me. I still hope Apple might decide to fix the issue, but I don't know if they are getting enough complaints for them to feel it worth their while. I have read some complaints on general Apple forums, but since the problem only affects some audiobooks and isn't likely to affect anything other than audiobooks, the volume of complaints is likely to not be that huge.

Why not just use the audible app on an iDevice? Sure, it's not the Nano, but if it's a longer book and if it's having these issues, why go to all that trouble when you can just download the books right into the app and listen that way?

I'm listening to The Stand, 47 hours, on my iPad mini in enhanced format. I'm having no issues at all and never have had this issue.

If you are looking for Audible file location for listening Audible books on any players or just back up them, you should never miss out this powerful Audible Converter! Once finished, you will find the converted audible mp3 files in the prompted folder. Iris Yan joined Epubor since She always wants to share everything related to ebook reading and improve your reading journey. Frequently Asked Questions. Thanks for info. Exactly what I was looking for! The information regarding Windows no longer seems to be correct.

Just downloaded the latest version of the Audible app. Custom location is not an available option, nor is there an option to open the download location.